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She was great and I hope she's about the flight up coming spet Once i am heading back to St Thomas Thanks Mike
Looking to improve a reservation day for the final three days/evenings. Every single agent We have now gotten has both transferred us from our phone producing Yet another hours wait around or has hung up on our get in touch with.
Incredibly let down with AA. For the duration of my journey to NORFOLK from ALBUQUERQUE this time all-around on Military Orders – a lot of issues happened that I just can’t forget about and speculate why some guidelines exist because they do. Starting up off, my baggage was not tagged correctly coming out of Albuquerque and didn't make the transfer link in DFW to ORF – eight hour hold off with bags getting to me, which had my uniforms for the following day. Of course I obtained my uniform in time, but only permitted for ~4 hours of slumber just before reporting for responsibility after I drove to airport to have the bag. Not to mention my DoD ID has become not inside your technique to permit for TSA pre-Look at…both of these circumstances aren't a major offer And that i can easily neglect these things with no need to produce a comment…the return vacation back again to ABQ is my rationale. On my return journey, my prepare was from NORFOLK to CHARLOTTE to PHOENIX to ALBUQUERQUE. The flight from NORFOLK to CHARLOTTE was delayed a little more than a person hour creating me to obtain a few 15 minute window for my connection flight in CHARLOTTE to PHOENIX. When I noticed this limited window, I made an effort to function with The shopper service clerk at the gate in NORFOLK to acquire a thing done (i.e. notify gate in CHARLOTTE that someone on Armed service ORDERS may be a minor late and to hold gate to allow transfer – would have solved what on earth is about to happen)…due to the fact 15 minutes was in a few “30 moment window†allowance for just about anything for being finished Which I might have time to help make my transfer – she would not or could not do something for me.
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went to your Dominican Republic on getaway with my wife and son on july31 til aug seventh 2015 experienced a great time right until the perfect time to go property, the flight leaving within the aug7th experienced a delay for 8 hrs for departing to Miami then suppose to attach and head over to dulles airport.
On April fifteenth, 2013 I acquired a sign in the mail from you and was exceptionally upset After i opened the envelope to see the Examine prepared out was close to 1/4th the amount I had originally submitted for reimbursement.
I acquired a resort for your evening, but I have to take a look at at twelve midday, and my flight does not leave till11:30pm. Now I have twelve hrs the place I am trapped in LA with none rationale to generally be here.
I would like to make this report to you. I used to be astonished which i was struggling to create a report by mobile phone. Sallianne Dale
I am a disabled veteran that has to utilize crutches and this was really hard for me. I had specially booked a flight that only experienced a person prevent to make sure I'd click over here personally have the ability to make the vacation.
In no way I repeat under no circumstances will I choose American Airlines. Once more.Totally unprofessional personnel through the ticket agent to flight attendants. Every one of the jokes I've listened to about it getting a †cattle hauler †airline is unfortunately accurate in my modern practical experience.extremely sad.
The woman who was aiding me using a wheel chair had no expertise in the DWF airport itself. When she could not consider me on the boarding gate she still left me on the best way.
On December twenty five, My 3 sons And that i experienced a flight from Cleveland to Phoenix which was to depart at seven:fifty with a quit in Charlotte NC. At about 3 or 4 pm within the working day of our departure, American Airways delayed our flight which might make us pass up our relationship in Charlotte which had no other flights out to Phoenix that day OR another! And why the hold off? No clarification. So without any help from an AA consultant..(almost as if it had been our fault) we found Yet another flight through Dallas…which still left in an hour and also a half. We made it to the airport but with One more impolite AA agent, (I recognized it absolutely was fast paced with the vacations and all) I was assured which i could get my bag in Dallas since we now experienced to invest the night there. I questioned him in regards to the tag that seemed like it was checked to Phoenix and he stated curtly, you’ll just decide on it up in Dallas and recheck it in the morning. Very well the bag didn't allow it to be to the conveyer in Dallas. Once i requested A further representative about this, he reported it was in an enormous space and it absolutely was heading out when we still left in the morning. I explained to him I desired it for my hotel stay, and he told me it would take four several hours to acquire it. All right…nevermind…I’ll be back again here in four several hours!!! So I still left for your Dallas resort without the need of my baggage.. Bought on our flight the subsequent morning and took off by the due date.
I'm a 100 percent disabled veteran who's got saved her cash for approximately 16 months spending inside of a getaway club to go over a cruise from PR spherical trip for the Caribbean with my son who I wont be looking at for some time as a result of a job he chose to take. I bought a aircraft reservation when US Airways was in business but anyone in the company set it as much as just take my flights and also to steal my revenue. They switched it out to American Airlines but they transformed the six digit report locator three instances. It shouldn't have modified but only 2 times plus they moved it from NYC to PHL. They did this simply because the one that ruined my cruise is from PHL. Bronwyn Westraad is supposedly an personnel of Disney Cruise Line and she features a cell phone. She lied to everyone and said that I had a conversation together with her. I just instructed her on voice mail to contact me due to the fact someone reported they were being cancelling my cruise. they gave no explanation. I'm fifty five many years outdated and I have a fixed earnings. They canceled my cruise with out a explanation. They didn’t like that I mentioned that it had been way too unsafe to try and access Grenada on 1/twelve leaving on 1/10 you must visit fast and you also cant get it done Therefore the captain checked out the mapping I Get mainly because they changed the itinerary so that the ship goes to Barbados 1st and afterwards to Grenada.